Refund policy

We want you to be satisfied with your purchase from Creative Handz.Returns are accepted within 30 days of delivery. Items must be unused, in their original condition, and in the original packaging.Custom, personalized, digital, clearance, or final-sale items cannot be returned unless they arrive damaged or defective.To request a return, contact us with your order number and reason for the return.Once we receive and inspect the returned item, approved refunds will be issued to the original payment method within 5-10 business days.Customers are responsible for return shipping costs unless the item was damaged, defective, or sent in error.